Privacy Policy

1. Introduction

TopFlight Mechanical Services respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website or communicating with us for services.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, company name, job title, email address, and phone number when you request a quote or contact us.
• Service Details: Information regarding your facility location, equipment specifications, and service needs.
• Website Usage Data: IP addresses, browser types, and usage patterns collected automatically via cookies to improve our website experience.

3. How We Use Your Information

The information we collect is used strictly for business purposes, including:

• Responding to inquiries and providing accurate service quotes.
• Dispatching technicians to your site and executing requested services.
• Invoicing, billing, and accounting operations.
• Communicating important updates about our services or safety protocols.

4. Sharing Your Information

We do not sell, rent, or trade your personal or business information to third parties. We may share data only with trusted service providers who assist us in operating our business (such as invoicing software or legal compliance services), provided those parties agree to keep this information confidential. We may also release information when required by law to comply with a legal process or enforce our site policies.

5. Data Security

We implement a variety of industry-standard security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal data. If you wish to update your contact information or request removal from our communications, please contact us directly.